NCOA Processing Services to Update Moved Addresses
NCOA Processing Delivered in Real Time
- 98%+ Deliverability
- No Minimums
- No Contracts
22M+
Business Records
200M+
Consumer Records
4X
Business Growth
17+
Years of Experience
99%
Data Accuracy
24/7
Support X 365 Days
24/7
Support
Build Better Campaigns With the Right Contact List
Keep Mailing Lists Current. Reduce Returned Mail. Improve Deliverability.
Every outdated address increases the risk of returned mail, wasted postage, and missed opportunities. Our NCOA® Processing Services compare your mailing list against the USPS® NCOALink® database to identify people, families, and businesses that have filed a permanent change of address. By updating eligible mailing addresses before your campaign is sent, you can reduce undeliverable mail, improve deliverability, and help meet USPS® Move Update requirements.
Whether you’re sending marketing campaigns, customer communications, invoices, or fundraising appeals, keeping your mailing data current helps reduce mailing costs, improve response rates, and protect the quality of your customer database. Request a free mailing list assessment to see how NCOA processing can improve your next mailing.
- Targeted business and consumer data
- Email, mailing, phone, and specialty list options
- Human list-building support
- Data services and campaign support available
- USPS-COMPLIANT WORKFLOW
- SECURE FILE HANDLING
- FREE FILE ASSESSMENT
- HANDS-ON SUPPORT
— Jared Knapp, Founder of Jared’s Leads
Why Process Your Mailing List Before Mailing?
Mailing lists become outdated faster than many businesses realize. People relocate, businesses change offices, and addresses become invalid over time. NCOA processing helps you update those records before you incur printing and postage costs.
Running your list through a professional mailing list hygiene process before mailing helps you:
Reduce returned mail
Identify eligible address changes before your mail goes out, so fewer pieces are sent to an old address.
Lower campaign costs
Avoid spending printing and postage dollars on outdated or undeliverable mailing records.
Support USPS compliance
Use an approved Move Update method as part of a mailing workflow designed around postal requirements.
Keep records cleaner
Return updated address information and validation results that are easier to use across future campaigns.
- Improve direct mail deliverability
- Increase campaign response rates
- Reduce duplicate or outdated addresses
What Is NCOA Processing?
National Change of Address (NCOA) processing is a USPS®-approved service that compares your mailing list against the USPS® National Change of Address (NCOALink®) database. When individuals, families, or businesses submit a permanent change of address to USPS®, the database is updated with eligible move information. If your mailing list matches those records, eligible addresses can be updated according to USPS® licensing guidelines before your mail is sent.
NCOA processing is commonly performed alongside CASS® Certification and DPV® validation to improve mailing accuracy, reduce returned mail, and prepare cleaner mailing lists for USPS® processing.
Service | What It Does |
USPS NCOA Processing | Updates eligible addresses using USPS® change-of-address records. |
CASS® Certification | Standardizes mailing addresses to USPS® formatting standards and appends postal coding such as ZIP+4®. |
DPV® Validation | Confirms whether an address is recognized as deliverable by USPS®. |
Together, these services create cleaner, more accurate mailing lists before mail enters the USPS® system, helping reduce returned mail, improve deliverability, and avoid unnecessary printing and postage costs.
NCOA
CASS
DPV
Confirms deliverability of an address with USPS® records.
How Our NCOA Processing Works
Our NCOA processing service fits seamlessly into your existing marketing or customer communication workflow. Here’s what you can expect.
- Step 1: Upload Your Mailing List: Send your file as a CSV, XLS, or text file. If you’re unsure whether your file is compatible, we’ll review it during your free assessment.
- Step 2: NCOA Matching: Your mailing list is securely processed against the USPS® National Change of Address (NCOALink®) database to identify eligible address updates.
- Step 3: Optional CASS® Certification & DPV® Validation: After eligible address updates are applied, you can optionally add on CASS® certification to standardize addresses and DPV® validation to help verify deliverability whenever possible.
- Step 4: Receive Your Updated File: You'll receive a cleaned mailing list with updated addresses, CASS® and DPV® results, and a summary report so your data is ready for your next mailing campaign.
Benefits of NCOA Processing
Keeping your mailing database current offers benefits beyond reducing returned mail. By identifying eligible address changes before your campaign is mailed, NCOA processing helps improve mailing accuracy, support customer communications, and maintain a cleaner customer database for future campaigns.
Built for one-time and recurring mailings.
- Updated addresses when available through USPS® guidelines
- Fewer undeliverable mailpieces
- Reduced wasted printing and postage
- Cleaner customer and mailing databases
- Improved direct mail deliverability
- Better customer communications
- Support for USPS® Move Update compliance
- Processed files returned in your requested format with a summary report
USPS® Move Update Compliance
Stay Current Before Your Mailing Date
Organizations seeking USPS® automation mailing discounts generally need to meet USPS® Move Update requirements. This means mailing lists typically need to be updated within 95 days of the mailing date using an approved Move Update method, such as NCOALink® processing.
Running your mailing list through NCOALink® processing before each major campaign helps keep address data current, reduce undeliverable mail, and prepare for more efficient mail delivery.
A Cleaner Mailing File Supports Better Decisions
We return available processing and validation results so your team can confidently review updated, undeliverable, incomplete, and unmatched records before your next mailing campaign. Having cleaner, more accurate mailing data helps you reduce wasted printing and postage while making better decisions for future mailings.
Who Uses NCOA Processing?
If your organization sends direct mail, it can benefit from cleaner mailing data and NCOA mailing list processing as part of a direct mail list hygiene and cleaning protocol.Some of the most common users include:
- Marketing teams
- Direct mail companies
- Insurance agencies
- Financial services firms
- Healthcare organizations
- Nonprofit organizations
- B2B companies
- Retail businesses
- Educational institutions
- Membership organizations
Why NCOA® Alone Isn't Enough
Say John Smith is on your list at 1234 Sunset Boulevard in Los Angeles, and he moved to Denver last year.
NCOA® by itself
CASS® by itself
The Los Angeles address is standardized with the proper abbreviations, ZIP+4® code, and formatting. It may qualify for USPS® automation requirements, but it is still sent to the old address because CASS® doesn’t determine whether someone has moved.
Related Data Services
Many organizations combine NCOA processing with additional data quality services to improve mailing performance even further. When you combine services, you can be more efficient and get more done without adding stress to your day.
Related services include:
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[FAQs]
Frequently Asked Questions
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Get Your Mailing List NCOA Processed
Preparing a successful mailing campaign starts with accurate data, and our NCOA processing services help identify address changes, improve mailing list quality, and support USPS compliance. That way you’ll be prepared before your mail is ever printed and sent.
Whether you’re mailing marketing materials, invoices, renewal notices, or fundraising appeals, we can help you start with cleaner, more reliable data. Send us your list for a free mailing list assessment or quote from Jared’s Leads today to learn how our NCOA processing services can help improve the accuracy of your next direct mail campaign.
